2019

Accessible Places

Role:
UX Design

Client:
Google Maps, via Scopus IT

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Goal

Highlight wheelchair accessibility information more prominently for users opted-in to a new setting

Info

"As part of Global Accessibility Awareness Day, Google Maps is getting a new Accessible Places mode to explicitly highlight wheelchair accessibility information in the app." – Abner Li, 9to5Google

Led UX design direction for the first version and more. Details are confidential and proprietary under an NDA. Feel free to contact me for more information on what's launched and released to the public.

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Launch

The team introduced a new setting that allows users to opt into seeing wheelchair accessibility information displayed prominently in search results and place pages in Google Maps. Once the setting is enabled:

  1. Users will see a wheelchair icon in search results when a place has an accessible entrance. If the place’s entrance is inaccessible, it shows a crossed-out icon.
  2. In the place page, it displays a row for wheelchair accessibility information below business hours. It displays whether or not a place has accessible entrance, restroom, seating, and parking.

Accessible Places is available on both Android and iOS, in the US, Japan, UK, and Australia for 2020.

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